Mark Twain said, “Everybody talks about the weather, but no one does anything about it.”
As a training issue, it’s the same with sexual and racial harassment and
bullying prevention; everybody thinks they know about it, what to do or not to
do in the workplace, and yet, it’s still near the top of the complaints filed
with or by the federal and state Equal Employment Opportunity Commissions.
Sexual and racial harassment and bullying prevention in any library organization is about having an updated and accurate policy, training all employees to follow that policy, and then enforcing the policy, using consequences for the perpetrators (who could be staff members or patrons), and support for the victims.
Staff have a right to work in a harassment-free workplace. Part of the responsibility is for directors, managers, and supervisors to create that kind of culture, pay attention to staff conflict based on this issue, and be ready to intervene if the harasser is a patron, to protect staff members.
The other part of the responsibility is for staff to tell their bosses (or HR, or their city/county/agency attorney, among others )if they are being harassed by other employees or patrons.
This 60-minute webinar-based training program is suitable for all library directors, managers, supervisors, and (full and part-time) employees.
Key Learning Points During the Webinar:
The Big Picture: Boundaries, Behaviors, Support, and Consequences
The New Workplace: Expanding the Concept of “Protected Classes”
Hostile Work Environment Examples
Multiple Channels of Reporting
Harassment and Bullying by Patrons: Enough is Enough
Reviewing Your Agency Policy
The Perils of Gossip
Defining the Sexually Harassing or Sexually Hostile Work Environment
Quid Pro Quo Harassment
Defining Racial Harassment
Defining Bullying and “Abusive Conduct”: Response Protocols
Organizational Red Flags
The Supervisor’s Intervention Process
The Employee’s Reporting Process: Having the Courage to Tell the Truth
Safe E-Mail and Social Media Usage
All Other Libraries: $15.00