Bridging the Generation Gap (archived webinar)

All Day

Event Details

This is an archived webinar.  You will receive a magic link to watch it via email the day before it is scheduled.  But don't let this fool you.  The magic link allows you to view it at any or night.   

This particular online experience is a mere 60 minutes in length.  Easy to fit into your busy schedule.  

The cost you ask?   No charge for SERLS members...a mere $15.00 for all other libraries.  Enjoy. 


Competency: Library Management

Sub-Category: Personnel Management, Staff Training and Development

With more generations in the workforce than ever before, managers are finding distinct characteristics and challenges in each group.  A good manager needs to find the best way to tap into the positives and passions of each generation to bring out the best in everyone.

In this one-hour interactive webinar, Jennifer Parsick, a 3 year manager with the Osceola Library System, will guide you through some of the general characteristics and unique challenges of working with each generation. Topics we’ll discuss include:

*         Managing the differences of the generations including (for example) flexibility versus the rule-loving and change tolerant versus change resistant

*         Working out the non-negotiables with the younger generation versus inspiring great customer service with the older generation

*         Encouraging mentor/mentee relationships (even informally) between generations

Join Jennifer for this practical and interactive webinar and let your managerial skills flourish.

 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

Event Type(s): Issues and Trends, Online Course, All
Presenter: Jennifer Parsick
Jay Burton
(740) 384-2103

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