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Adult Programming for the Non-Programmer (archived webinar)

All Day
ONLINE COURSES

This is an archived webinar.  You will receive a magic link to watch it via email the day before it is scheduled.  But don't let this fool you.  The magic link allows you to view it at any time...day or night.   

This particular online experience is a mere 60 minutes in length.  Easy to fit into your busy schedule.  

The cost you ask?   No charge for SERLS members...a mere $15.00 for all other libraries.  Enjoy. 

Competency: Public Services

Sub-Category: Adult Programming

Adult programming is an important part of library services, but with such a broad age-category, it can be hard to know where to start.  If you have limited experience with adult programming, and are unsure how to focus your programming efforts, this is the webinar for you!

In this one-hour interactive webinar, Jennifer Parsick, a 3 year manager with the Osceola Library System, will guide you through planning a program, even if you’ve never done one before. Topics we’ll discuss include:

*         Learning how to focus on one program at a time

*         Planning the program from start to finish

*         Pitching the program to the decision-makers

*         Hosting the program

Join Jennifer for this practical and interactive webinar and let your programming skills flourish.


SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Standing Up for Yourself: How to Ask for a Raise or Promotion (live webinar)

12:30 PM - 1:30 PM
ONLINE COURSES

Competency: Learning and Innovation

Sub-Category: Formulates personal career goals, identifies learning needs and creates a learning plan to achieve them; actively pursues personal and professional growth

 

As helping professionals, librarians often put the needs of others first. But there is always a time and place to stand up for your own personal development and compensation. How do you know when it’s time to ask, and how do you present your case? We’ll dive into self-awareness, growth plans, and what to do on the big day.

 

In this webinar, participants will:

 

·         Learn to examine one’s own strengths and opportunities

·         Explore ways to present data backing up one’s case for promotion

·         Discover communication tools for challenging conversations

·         Discuss ways to deal with disappointment and getting back in the groove

 

SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Registration is open

Awareness of Human Trafficking in Libraries (archived webinar)

All Day
ONLINE COURSES

This is an archived webinar.  You will receive a magic link to watch it via email the day before it is scheduled.  But don't let this fool you.  The magic link allows you to view it at any time...day or night.   

This particular online experience is a mere 60 minutes in length.  Easy to fit into your busy schedule.  

The cost you ask?   No charge for SERLS members...a mere $15.00 for all other libraries.  Enjoy. 

Competency: Laws, Policies and Procedures

Sub-Competency: Creates policies and practices to ensure safety and security

Discretionary Warning: This webinar will cover difficult topics, including: child abuse, sexual violence, and slavery.

Human Trafficking is a growing industry; second only to drugs. Recent studies have found that libraries are the number one recruitment location. Anyone can become a victim, but children, immigrants, and the disabled are at particular risk. Florida and Ohio are in the top five states that have a high “forced-labor” problem.

In this webinar, we will:

·         Discover the modern problem of human trafficking and its statistics

·         Recognize the signs that your library has become a recruitment center

·         Identify potential victims

·         Learn what to do, who to call, and how to help

This webinar is recommended for all departments and all levels of authority.


SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Registration is open

Spanish Storytime: Where to Start & How to Do It (even if you barely speak Spanish!) (live webinar)

12:30 PM - 1:30 PM
ONLINE COURSES

Spanish Storytime: Where to Start & How to Do It (even if you barely speak Spanish!)

  

Competency: Children’s Services

Sub-Category: Designs, implements, and sponsors library programs that offer information, special skills or entertainment to their families and caregivers.

 

There are more than 37 million Spanish speakers in the United States, and it is by far the most spoken non-English language for people over the age of 5.  Spanish is also the most spoken language of non-Hispanics in households in the United States.

 

The desire for parents to give their children exposure to a second language and the rapid growth of Hispanic populations in the United States is all the more reason to start an engaging bilingual storytime at your library.  

 

In this interactive webinar program, Alicia Lemar will give you a variety of tools that you will be able to use to:

 

  • Select appropriate titles for Bilingual Storytimes
  • Teach rhymes and songs that will help children and adults recall the language
  • Utilize props to further enhance language development

 

Learn the ins and outs of presenting a bilingual storytime from an experienced children’s librarian and bilingual storytime presenter. We’ll cover tips and tricks to make your bilingual storytime a success - even if you are not a native speaker or have limited knowledge of Spanish!

SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Working with Angry Customer Behaviors (live webinar)

12:30 PM - 1:30 PM
ONLINE COURSES

Competency: Customer Service

Sub-Category: Applies effective techniques to address difficult situations with users

Oh yes…they’re out there and they’re coming to your library. Angry, nasty and even downright unreasonable customers on a mission to tell and show you how they feel. Their behaviors really are difficult! 

The good news is that you can choose to not let them drag you down or ruin your day. And by using a few proven techniques and questions some of these angry customers could actually leave feeling better!

The Dealing with Angry Customer Behaviors webinar is an interactive program filled with practical and useful information that you’ll be using to more effectively handle your Angry Customers the next time they are in front of you!

Participants will learn and begin to master:

  • Using the E+R=O technique to reduce stress and improve their response to situations they can or cannot control
  • 3 powerful techniques for not “eating the angry customers poison” and not taking things personally
  • Specific phrases to use with customers that help keep emotions under control


SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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