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Maps: Interpreting Current and Historical Resources (archived webinar)

All Day
ONLINE COURSES



Competency: Public Services Competencies

Sub-Category: Adult and Older Adult Services


For local history and genealogy lovers, maps are rich, but sometimes overlooked, sources of information. They can paint a vivid picture, offer rich insights, and fascinating stories, if you know what to look for. 

In this interactive and informative program, attendees will discover a variety of sources (both physical and digital) for accessing map data including: 

  • Sanborn Maps,
  • Historical atlases
  • USGS Maps 

Attendees will also learn:

  • Tools and tips for analyzing the historical and community information maps contain 
  • Applications for this information, including suggestions for hands‐on learning activities and community projects. 

While many of these resources are online, we’ll look at examples of digital and paper maps to uncover clues about the past and present including locations of railroads, changes in rivers and roads, and the growth of towns and cities. 


 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Let's Talk Tweens (archived webinar)

All Day
ONLINE COURSES

How can libraries meet the needs of the underserved tween population? 

In this webinar, we will discuss ways library staff can create an environment for children ages 8-12, bridge the programming gap between storytimes and teen nights, and foster a lifelong love for libraries. 

Over the last two years, Springville Public Library in Springville, Utah has been developing strategies to help tweens feel engaged, connected, and valued as library users. 

This webinar will present ideas for collection development, programming, and spaces for tweens.  

Participants will:

 · Discover how to address the needs of their community’s tween population, including addressing gaps in library services by age group.

· Learn to develop a tween programming plan.

· Understand the factors that go into creating a dynamic tween library space.


 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Teen Programming: A Mover & Shaker's Recipe for Impact and Success (Archived webinar Northeast Regional Library System NEO)

All Day
ONLINE COURSES
Northeast Ohio Regional Library System - Event Information


Description:Learning Objectives:
  • 1. Recognize what a teenager is today
  • 2. Understand the biology behind the teen brain
  • 3. Actionable steps to creating your own impactful teen programs
Presenter:  Courtney Saldana is the Assistant Library Director for the Ontario City Library in Ontario, California.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 
Event Date:4/7/2020
Event Time:At your convenience
Location:Online
Via Adobe Connect
UNITED STATES
Details:Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more
Event Registration:

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Effective Workplace Communication for New Supervisors (LIVE webinar Northeast Regional Library System NEO)

10:00 AM - 11:00 AM
ONLINE COURSES
Effective Workplace Communication for New Supervisors
Competency:Communication and Human Capital Management
Description:Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing.  Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day.
More importantly, your success as a supervisor will greatly depend on how effective you are in communicating your message to others in your library. This webinar program for the New Supervisors' Academy of NEO-RLS will focus on the dos and don’ts of effectively communicating with others (including your boss)!

Presenter: 

Andrew Sanderbeck  

Location:Online
Via Adobe Connect
Contact Person:Melissa Lattanzi
(phone: 330-655-0531)



Event Registration:

 

SERLS Member Libraries: $24.00


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30 Minute Special! The Difference Between Discussion, Debate and Dialogue and How to Use It to Build Healthy Workplaces (LIVE webinar)

12:30 PM - 1:00 PM
ONLINE COURSES

Everyone is entitled to their opinion, but there are healthy limits to how far staff (co-workers and bosses) can take their opinions.  

All too often, we forget to encourage a healthy dialogue and turn the conversation into a debate of one idea or belief versus another.

Taken to the extreme, one or more staff members can dominate the discussion, hoping to gain support from the majority.

 

In this informative and interactive 30-minute program, participants will learn the key differences between discussion, debate and dialogue and will be given time to reflect on the behaviors seen in their workplaces and the effects of those behaviors.

Finally, we will look at techniques that all staff members can use to create healthier communication patterns in their workplaces to build connection, flexibility and cohesiveness.


SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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The Simple and Easy Manager (archived webinar)

All Day
ONLINE COURSES


Competency: Library Management Competencies

Sub-Category: Personnel Management 

Telling a story can be one of the most effective ways of communicating valuable pieces of knowledge or information. In his book The Simple and Easy Manager, Ned Parks tells the story of Quentin Spaulding as a method to help people that manager others to be more effective with less complication and stress. 

Join Ned in this interactive and informative interview as he discusses how you can be a better manager by adopting simple and easy strategies including: 

  • Creating a culture your employees WANT to work in
  • Asking your way to success
  • Failing with the team
  • Teaching the boss
  • Meetings suck
  • Setting them up for success
  • Supporting others


 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Facing the Challenges of Working at Home for the Employee and the Manager (LIVE webinar)

3:00 PM - 4:00 PM
ONLINE COURSES


Part 1: How to Stay Productive and Positive When Working Remotely

Suddenly, you’re thrown into a work-at-home situation with little preparation or possibly without any. 

Want to understand how to make working remotely easier, while staying productive? This webinar is for you! 

In part 1, Mj Callaway gives you strategies and tips to reset your routine, reconnect intentionally and resist the rescue. 

Working from home can work well for you with a plan, self-awareness, and a few fun ideas.

In this interactive and informative program, attendees will:

·        Understand the three snafus that sabotage your productivity

·        Get the five must-haves for a successful remote experience

·        Incorporate ideas to make your workspace an energizing place to thrive

Part 2: Managing Your Employees from Afar –  Overcoming the Challenges

As the pandemic continues to dictate how business is done worldwide, organizations are looking to keep their employees healthy and their businesses running.

In part 2, Andrew Sanderbeck will give you strategies and advice on the actions you need to take to help your staff members to be productive and engaged in their work.

In this interactive and informative program, attendees will:

·        Learn the importance of making expectations clear and following-up

·        Incorporate strategies and how-to’s for effectively communicating with staff

·        Learn ways to help staff members with issues including isolation, lack of motivation and feelings of being disconnected


SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Get Prepared to Speak Impromptu (archived webinar)

All Day
ONLINE COURSES


 

The workplace offers countless opportunities to share one’s thoughts on different topics, some of which require us to spend time in advance planning, preparing, and practicing presentations that incorporate PowerPoint slides and/or other visual aids. 

Most of them do not, however; in fact, we often have little time to prepare or rehearse for presentations we’re called on to deliver every day. 

Yet impromptu speaking demands as much, if not more, forethought and preparation if we are to make the most of occasions when we’re called on to share our thoughts. 

This Webinar explores strategies and tools to help you approach unexpected speaking opportunities with ease and skill.

 

More specifically, participants will learn how to: 

• Differentiate between prepared and impromptu speeches; 

• Identify common opportunities they’ll have to speak impromptu; 

• Plot a longer-term strategy to prepare for impromptu speaking; and

• Pinpoint and apply common organizational frameworks particularly well suited to impromptu speaking.


 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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The Best of 2019 and Most Anticipated of 2020 Comics and Graphic Novels (archived webinar)

All Day
ONLINE COURSES


Amanda Jacobs Foust, a longtime advocate for comics and graphic novels in libraries, will provide an overview of the best comics and graphic novels for children, teens and adults from 2019 and look ahead at the most anticipated titles expected in 2020 with an eye towards how to best serve and provide patrons with unique and diverse titles.

In this interactive and informative webinar, participants will learn: 

  • Recommended comics and graphic novels for readers advisory and collection development
  • Popular and lesser-known publishers
  • Resources for readers advisory and collection development for comics and graphic novels



 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Becoming a Better Listener at Work (archived webinar)

All Day
ONLINE COURSES

  

Communication is more important than ever in our super-speed, high-tech world, yet we seem to devote less and less time to genuinely listening to one another. 

True listening is often overlooked, even though it is proven to solve problems, resolve conflicts, and improve accuracy. Listening can vastly improve work relationships with both colleagues and customers.  And perhaps most importantly, it saves money and time on the job.   

In this interactive and informative session, attendees will explore some fundamental ways they can improve your listening skills, thereby becoming a better co-worker and service provider to their patrons.


 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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From Peer to Leader (LIVE webinar Northeast Regional Library System NEO)

10:00 AM - 11:00 AM
ONLINE COURSES
Northeast Ohio Regional Library System - Event Information



Competency:Managment
Description:Congratulations you've been promoted in your library! 

What an exciting time - until you realize that you are now in charge of your peers. 

Navigating the potentially rocky terrain of becoming a supervisor to your former peers can be stressful for all involved, but there are ways to ease the transition. 

Learn how to build a foundation with your co-workers, tips to start in a positive way, and how to strive to be an effective leader for all of your staff. 

Bring your questions.




Event Date:4/15/2020
Event Time:10:00 AM - 11:00 AM Eastern
Location:Online via Adobe Connect
UNITED STATES
Contact Person:Melissa Lattanzi
(phone: 3306550531)

Event Registration:

 

SERLS Member Libraries: $24.00


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he Power of Hospitality to Deliver the Black Tie Patron Experience! (LIVE webinar)

12:30 PM - 1:30 PM
ONLINE COURSES


In this interactive and informative webinar, learn how to Identify and implement the Power of Hospitality that turns ordinary Patron/Customer Service transactions into Black Tie Brand Ambassadors!  

Bob Pacanovsky will discuss the four principles that are connected to the Power of Hospitality and are needed to deliver a consistent Patron Experience!

 

The 4 Principles you will learn are:

 

1.   Build a Foundation (Culture) of Hospitality (Welcome) Everything starts with your culture, your foundation. How do you define yours?

 

2.   Design YOUR Standards of Excellence to attract and retain employees and patrons. Every successful organization has consistent “Standards of Excellence”.  It’s “their way” of creating the Patron Experience.  What are yours?

 

3.   Develop your Impact Points by first becoming a patron in your library. What impact are your brand and employees are making every day? To find out, we will help shoes step into the shoes of your patrons.

 

4.   Transform your Patrons into Brand Ambassadors   

Discover the steps of experience to move your patrons' from satisfied to Brand Ambassadors!

 

 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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What’s My Style – What’s Your Style: The Keys to Improved Communication (archived webinar)

All Day
ONLINE COURSES


Competency: Library Management Competencies

Sub-Category: Personnel Management

Everyone has a natural communication style ranging from quiet and evaluating to outspoken and carefree. Understanding your style and how to read others style will open up powerful communication opportunities improving relationships and team success. 

In this informative webinar, we will cover the 4 DiSC© styles and how to use them to enhance your communication with co-workers, family, and patrons.

Objectives:

  • Improve your communications with peers, subordinates, clients, friends and supervisors
  • Learn to read others style and connect with them
  • Develop effective communication strategies for different styles
  • Identify your personal style using the DiSC® profile


 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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For Flannel's Sake; Using Felt and Flannel Boards in Library Programs (archived webinar)

All Day
ONLINE COURSES


Flannels bring stories and songs to life! In this fun engaging workshop learn just how to get started in the wonderful world of flannel (or felt) boards!

Learn how flannels inspire visual literacy and allow for hands on learning with children and immediately capture a child's interest and imagination and involve them in the story or song.

 

In this interactive and informative program, you'll pick up some tricks and tips on flannel fundamentals and learn how to make an affordable, portable, felt board.

We’ll also discuss how to make simple felt pieces or go advanced and make your pieces of felt pop and have time to talk about story/song selection, selecting your materials, storage, and more.



 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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More Than 20 Creative and Fun Ideas to Welcome and Delight Your Users in 60 Minutes (archived webinar)

All Day
ONLINE COURSES


Want to spice up your public or academic library with some creative ideas that not only look good but could also save you time, lower your stress and bring some fun into your workplace?

Recently, powerfulmind.co published an article about some of the surprising things that forty-five public and academic libraries are doing to make their spaces more inviting and fun.

In this interactive and informative webinar, Andrew Sanderbeck will share the best of the best and dig deeper into “why” some of these ideas might be a good fit for your library. 

Expect to be delighted and amused by some of the creative things that other libraries are doing on their campuses and in their communities!



 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Ask the Expert About Library Safety and Security (archived webinar)

All Day
ONLINE COURSES

 

Competency: Laws, Policies, and Procedures
Sub-Category: Creates policies and practices to ensure safety and security

 

Most crime prevention experts will attest that there is no “silver bullet” that can guarantee a safe working environment. Because we live and work in very dynamic environments facing unpredictable challenges, factors, and behaviors, we must be ever cognizant of our surroundings, consistently practice safe smart habits and learn to respect our intuition when it signals trouble. 

We must also understand our role, responsibilities, and ability in such a given situation and be prepared to respond accordingly. 

In this interactive Question and Answer program with Captain Harry Katt, he will answer your questions and provide guidance on safety and security issues that libraries face every day.


Submit your questions to Captain Harry Katt before the program by email at 4rceoptions@gmail.com. Please include “December 20th webinar” in the subject line of your email.

 

 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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RA Rethink: Merchandising and Upselling (LIVE webinar Northeast Regional Library System NEO)

10:00 AM - 11:00 AM
ONLINE COURSES

Competency:Readers' Advisory and Customer Service

If someone told you there’s a practical and easy way to increase circulation, patron visits, program attendance and the job satisfaction of your staff, would you do it?

Of course you would.

Librarian Becky Spratford has developed a method you can use to accomplish all of this and it plays off of the skills, talents, and interests you already possess.

She’ll explain how to deepen staff involvement in readers’ advisory in a way that gets everyone from staff to patrons excited.

You are spending a lot of effort and money on cultivating good collections, but are you giving those collections a fair chance to shine?

Are you linking your work with patrons as you find them items to your programming and other services?

Do your patrons even know the full breadth of what you offer them?

And how are you measuring results?

With just a few simple tweaks to how you already market your collections, services, programs and even staff, Becky will help you leave a trail of happier and more engaged patrons in your wake.

 
Learning Objectives:
  • Learn how to get all library staff involved with creating displays and promoting your collections
  • Understand the value of creating a participatory patron experience
  • Be able to promote library services and programs from every service point
Location:Online via Adobe Connect
UNITED STATES
Contact Person:Melissa Lattanzi
(phone: 3306550531)

Event Registration:

SERLS Member Libraries: $24.00


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Everything You Need to Learn About Podcasting in One Hour (LIVE webinar)

12:30 PM - 1:30 PM
ONLINE COURSES


Have you ever thought about starting your own podcast? 

Wondering what it would take to take to get started? 

Well then, this is the webinar for you. Librarian and podcast co-host and producer, Amanda Jacobs Foust, will cover the podcast fundamentals for hosting and producing your own podcast. 


In this interactive and informative webinar, participants will learn:

·  Recommended equipment and software

·  Best practices for recording and editing

·  How to host and publish your podcast

Amanda Jacobs Foust 

 

 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Writing Effective Emails (archived webinar)

All Day
ONLINE COURSES

Have you been on the receiving end of an email with an endless, useless recipient list? 

Have you struggled through the overlong, cryptic prose and twisted logic of an email only to realize you have received a message whose business does not concern you? 

Have work situations led you to believe that email may not always be the best way to reply? 

Problems in email have led librarians to conclude that staff often use email inappropriately—either as a weapon for assaulting readers from a safe distance or as an excuse to avoid communicating in person. 


This interactive and informative webinar focuses on the greatest challenges facing employees who sift through numerous emails daily and offers concrete suggestions for creating emails and responding to them efficiently and accurately. 

From there it moves to practical remedies of purposeless, incomplete, unorganized, and insensitive messages—to ensure that emails are reader-focused, deferential, thorough, and easily scanned.

It closes with guidelines for managing the email system and for checking critical emails when high-quality communication matters most.

 

Attending this webinar will enable you to: 

  • Master the unique challenges of email 
  • Compose purposeful, reader-focused emails 
  • Employ strategies for creating a courteous tone 
  • Manage your email system effectively and efficiently


 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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The Seven Roles We Play as Leaders of Our Lives and Others: An Introduction to Energy Leadership (archived webinar)

All Day
ONLINE COURSES

Competency: Library Management

Competencies Sub-Category: Organizational Leadership


Leading others can sometimes be stressful, challenging and even chaotic. And it can be easy to allow a negative mindset to prevail in our careers and lives. When recognizing that our mindset, or our energy, directs our feelings and actions, it becomes clear that our thoughts create our reality.

Leaders throughout the U.S. and world are learning to change the way they think, feel and “show up” with a process called Energy Leadership

This process helps leaders raise their self-awareness about the roles they play in their personal and professional relationships. 

In this interactive and informative webinar, Jenna Cooley will share a synopsis of these roles and their corresponding mindsets and the ways a leader’s average resonating level impacts his/her relationships, success and fulfillment.



 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Youth Cooking 101: How to Implement Cooking Classes for Kids at Your Library (archived webinar)

All Day
ONLINE COURSES

 
What's cooking at your library?

 In this fun and informative webinar, Youth Librarian Mary Daniels will take you through Maitland Public Library’s history with cooking programs and offer step-by-step instructions on how to implement cooking in your library no matter your size or budget. 

While cooking programs are easily adapted and enjoyed by all ages, Daniels will focus on cooking programs specifically for kids in elementary and middle school.



 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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No, The Customer Isn’t Always Right (archived webinar)

All Day
ONLINE COURSES

 

Anyone who has ever served a customer has been told that “The Customer is Always Right”. 

Even though we know the customer isn’t always right, (they lie, steal, manipulate, etc.) it is important to remember that “the customer is always the customer”.  

The question to consider: “Is this a customer we want in our library?”

As libraries continue to strive to deliver excellent customer service and experiences, they must remember to focus on the needs of the internal customer (their employees) too, because a library without great people is a loss to its campus and community.

This interactive and informative webinar for managers and supervisors will focus on creating a library workspace experience that customers and employees will enjoy.

Participants will learn:

• To Determine if a Customer is Worth Keeping

• When to Fire a Customer

• How to Focus on Attracting the “Right” Customers

• Best Practices of Employee First Companies


 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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20 Tech Trends in 60 minutes (LIVE webinar)

12:30 PM - 1:30 PM
ONLINE COURSES

Librarians go way beyond books and use technology every day. But who has the time to keep up with all that’s changing? Fortunately, we do!

 

In this 20 in 60-minutes program, Carrie Rogers-Whitehead will bring library staff up to speed with quick-based tech trends that will affect librarians now, and in the near future.

 

In this interactive and informative webinar, participants will learn:

 

·        What’s happening with internet connectivity

·        What apps are popular and emerging

·        What’s coming in devices, and going away

·        What are educational technology trends

·        What’s changing in online privacy

·        What’s new in AR and VR

·        What’s happening in gaming

·        What trends will impact libraries the most

 

 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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Why You Need a Mentor (or Why You Should Be One) (archived webinar)

All Day
ONLINE COURSES

 You’ve probably heard that having a mentor can help your career. But how do you even get a mentor? 

And what do you do with a mentor once you find one?

And while you probably have people in your life you consider role models, maybe you don't think you're ready to mentor someone yourself.


No matter where you're at in your career, mentoring is a relationship that you're ready for now! 

Mentoring and being mentored can change the way you work and help you succeed, no matter which side of the relationship you’re on. In this webinar, you’ll learn tools for developing your own customized mentoring strategy and walk away with concrete steps to begin advocating for yourself (or others) today.



 SERLS Member Libraries: $0.00

All Other Libraries: $15.00

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30 Minute eClassroom: Yes! You Can Use Google (live webinar)

1:00 PM - 1:30 PM
ONLINE COURSES
Join us online for this five part basic reference database review series.  

Designed for new staff with little or no experience with the OPLIN online databases, or seasoned staff just wanting a review.  Each hands on 30 minute session walks participants through five core reference databases available to libraries statewide.

On successful completion of the series, you'll receive a certificate that you can proudly frame.

This short, hands-on course in accessing and using the search engine Google.

We'll be using WebEx, our  online training software. Watch for an email confirmation after registering and please join 15 minutes prior to start time to be sure everything is working. To listen, you'll need computer speakers and/or a earphones to hear.

Charge: $0.00.  Nothing.  Nada.  No charge for anyone.  Free.  




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